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Contact Us 0208 133 8129

Why do I need to be age verified?

To comply with UK legislation on e-cigarettes & e-liquids all retailers are required by law to verify customers are over the age of 18. This applies to stores and online retailers. At SmokShop we use AgeChecked age verification, an efficient and secure age verification process.


How do you verify me?

Our verification is provided by Agechecked who are a recognised Age Verification service based in the UK that keeps the consumers' anonymity a priority. No personal data is retained on their system. With their online age verification service, they are able to verify your age with a number of data sources to determine that you are of the legal required age. It is important that you use the same name for both billing and delivery address as we will not be able to proceed with your order if the names do not match. Once your age has been verified we will update your account and we will not need to verify you again on your subsequent orders. If you fail the initial check, you will receive an email asking you to follow a link to Agechecked where you can provide further information to verify your age. If you have any questions about this process then please contact us on 020 8133 8129 for more details.